We are keen to help you to get travelling again, and ensure you are doing so in line with the latest government advice
The UK Government has recently announced it plans to introduce a traffic light system upon the resumption of international travel. The planned date for this was previously set at 17 May 2021 but this has not yet been confirmed. Current government indications appear to suggest that we will not have any confirmation of travel restrictions until the beginning of May, along with details of which country sits in each colour-based list.
The way the proposed system is expected to work is along the following lines:
Green:There will be no quarantine requirement on returning to the UK, but travellers must take a pre-departure test, as well as a PCR test on return to the UK
Amber:Travellers will need to quarantine for 10 days upon returning to the UK, as well as taking a pre-departure test and two PCR tests
Red:Travellers will be required to pay for a 10-day stay in a managed quarantine hotel, as well as a pre-departure test and two PCR tests
What does that mean for my holiday?
Firstly, it is important to bear in mind that these guidelines are for when travel starts up again, which we hope will be in May. The Government has already indicated that these will be reviewed again no later than 28 June, so it is worth considering that if you are planning to travel in August for example, these rules may have changed or not be in place at al byt that time. We will not be able to advise you on any requirements this far ahead.
For now, subject to further clarification and updates from the Government and only for customers due to travel up to 31 May 2021:
Green:Holidays will go ahead as planned. You will need to ensure you comply with the Government requirements and those in place at your destination at the time you travel.
Amber:Again, holidays will go ahead as planned. Clients do not have the right to cancel their holiday and receive a full refund due to the need to quarantine on return. The quarantine requirement does not affect the actual holiday, therefore there is still a responsibility to pay the suppliers (accommodation, flights, etc.) for their services.
You may wish to consider changing the dates of you holiday to a later time if you are unable to quarantine at home. This is something we are more than happy to investigate for you and to help you consider your options, you will need to bear in mind however that there may be costs to do this. These include, but are not limited to:
Cancellation and amendment fees levied by suppliers to change your accommodation and transport arrangements.
Differences in flight costs plus any admin fees charged by the airline.
Increases in accommodation costs – this can happen if the dates you select are in peak travel periods for example.
Red:If any of our destinations fall into the Red category, if you decide that you do not want to travel then you can either choose to rebook your holiday to a later date or you can cancel. Some elements of the holiday may be non-refundable; we will discuss this with you at the time.
At this stage, we are only working on bookings who are due to travel up to 31 May 2021. We will continue to monitor the situation and will provide an update on the situation as and when guidelines change.
If you have any further queries on your holiday, please do not hesitate to contact us on 01244 322 770
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We have been using Azure to arrange our holidays for over 12 years. Every year usually twice a year, sometimes more, we rely on the experienced team at Chester to provide expert information on our chosen destinations. Be it a return to our established favorites in Barbados and Dubai or a new and exiting destination chosen from Azures brochure it is always handled in a friendly and competent manner. The small details are not missed such as do we need late check out or early arrival, which can make such a difference after sometimes long hours travelling. For us using Azure takes the uncertainty out of booking holidays.
We have been booking our holidays through Azure for 10 years and we can thoroughly recommend them. The Azure team arrange amazing holidays, well chosen destinations and hotels with a tailored itinerary that runs like clockwork with so many wonderful extras, it really takes the time and stress out of planning. When the weather has disrupted our journeys, their 24 hour service has provided us with 5* rescues! Nothing is too much trouble for Azure staff and the same goes for all the staff we have met on our Azure holidays which really are out of this world. We continue to recommend your company and all your wonderful team and look forward to our next holiday with you.
My first experience with Azure was when they came to my rescue when my family and I were stranded abroad on holiday without accommodation, their professionalism and ability to make things happen at very very short notice was second to none. They were very knowledgeable and were able to utilise their many relationships within the industry to get things resolved for me within an hour. I can't praise them enough for rescuing my family's holiday and making it a truly memorable time. Since then the team always do their best to make my holidays the best they can possibly be based on their own vast travel knowledge and experiences. I wouldn't hesitate to recommend them and wouldn't use anyone else for luxurious travel.
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